Refund Policy

Effective Date: May 18, 2026

At AdVibe Agency, we are committed to delivering high-quality digital marketing and business solutions. Due to the nature of our services, time, strategy, creative effort, and resources are allocated immediately after a project begins.

This Refund Policy is designed to maintain transparency and help avoid misunderstandings or payment disputes.

By purchasing any service from AdVibe Agency, you agree to this Refund Policy.

1. General Policy

Most services provided by AdVibe Agency involve digital work, consultation, strategy development, advertising setup, design work, and resource allocation. Therefore, refunds are limited and subject to the conditions mentioned below.

2. Non-Refundable Services

The following services are generally non-refundable once work has started:

• Social Media Marketing
• Facebook & Instagram Advertising
• Lead Generation Services
• Website Design & Development
• SEO Services
• Branding & Graphic Design
• Video Editing Services
• Promotional Campaigns
• Custom Marketing Services
• Consulting Services

Because these services require planning, labor, tools, and dedicated resources, refunds cannot be guaranteed after project initiation.

3. Cancellation Before Project Start

Clients may request cancellation before project work officially begins.

In such cases:

• Refund requests may be reviewed individually
• Administrative or processing fees may apply
• Approved refunds may take several business days to process

4. Cancellation After Work Has Started

If a client cancels after project work has begun:

• Charges for completed work will apply
• Advance payments or deposits may be non-refundable
• Remaining balances, if applicable, will be reviewed case-by-case

5. Client Delay or Non-Response

Refunds will not apply when project delays occur due to:

• Missing content or required materials
• Delayed approvals
• Lack of communication
• Failure to provide requested information

Such delays may affect timelines but do not qualify for refunds.

6. Third-Party Platforms

AdVibe Agency is not responsible for issues involving third-party platforms, including:

• Advertising account restrictions
• Ad disapprovals
• Platform suspensions
• Social media algorithm changes
• Business Manager limitations

Refunds will not be issued for issues outside our direct control.

7. Duplicate Payments

If a duplicate payment is made accidentally, please contact us immediately. Verified duplicate transactions may be eligible for refund review.

8. Chargebacks & Payment Disputes

Before initiating any chargeback or payment dispute, clients agree to contact AdVibe Agency directly to resolve concerns.

Unjustified chargebacks or false disputes may result in:

• Immediate suspension of services
• Permanent account restrictions
• Legal action where applicable

We are committed to resolving issues professionally and fairly.

Contact Information

By purchasing our services, you acknowledge and agree to this Refund Policy.